Sales Support Coordinator

Sales Support Coordinator

Salary: £24,000 - £26,000 per annum
Location: LS10, Stourton, Leeds
Working Hours: Monday to Friday, 08:30 - 17:00

Are you passionate about providing exceptional support to a sales team? Do you thrive in an office-based role where you can make a real impact? If so, we’d love to hear from you!

We are seeking a Sales Support Administrator to join our team in the vibrant Audio/Music industry. This role involves working closely with our dynamic sales team, ensuring a seamless experience for our customers and supporting the sales process from start to finish.

Key Responsibilities:

• Order Processing: Manage customer orders with precision, ensuring all details are captured and processed efficiently.
• Quotations: Generate accurate and timely quotations for our sales team and customers.
• Customer Relations: Handle enquiries, provide delivery updates, and manage returns in a professional and customer-focused manner.
• CRM/ERM System Management: Maintain and update customer information on our CRM/ERM systems, ensuring data accuracy and assisting with pre-sales support.
• Technical Enquiries: Support customers with basic technical enquiries and escalate more complex issues to the relevant team members.

Who We’re Looking For:
We’re looking for a proactive and detail-oriented individual with previous experience in an office-based role. You should have a proven track record in order processing, dealing with returns, and working with CRM and/or ERM systems. An interest in the Audio/Music industry would be a fantastic bonus!

Why Join Us?

• Career Growth: We pride ourselves on promoting from within. Our last few team members in this role have moved on to other exciting opportunities within the company.
• Supportive Team Environment: Join a close-knit team that values collaboration and innovation.
• Industry Passion: Work within a company at the forefront of the Audio/Music industry, where your contributions directly support our mission of delivering top-quality products and services.

If you’re ready to take the next step in your career and join a company that values its people, apply today to become part of our success story!

If you have any further questions, please contact Shannon Clough at Interaction Leeds