Salesforce Administrator
Contract - 12-month FTC (Maternity cover)
Location - Andover (Hybrid)
Salary - Up to £46,000 + Bonus + Flex bens pot + Pension + Healthplan + 36 days holiday + hybrid working
We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.
As our Salesforce Administrator, you’ll play a key role in optimising and managing our Salesforce platform. Working within an agile environment as part of a squad, you’ll configure the Salesforce platform for Simplyhealth, supporting the continued enhancement and deployment of Salesforce.com for Sales, Marketing and Customer Service, solving complex problems and identifying technical solutions along the way.
Key responsibilities
• Administration of Salesforce.com org.
• Work collaboratively with team members to design a solution that will meet business requirements and fulfil user stories.
• Configure Workflows, assignment rules, validation rules, approval processes, user management, custom objects, custom fields, entitlement processes, record types, page layouts
• Build relationships across the business to ensure there is a positive working environment
• Proactive in finding new solutions to ways of working within Salesforce
• Ensure the Salesforce team processes are adhered to
• Work with the QA team to ensure testing is completed on all changes
• Deployment of changes through change sets (any experience in CI/CD pipelines is advantageous)
• Have an understanding of business processes being used in Salesforce by working closely with our users on a regular basis.
• Perform mass updates using Data loader.
• Review and recommend potential solutions using the Salesforce AppExchange