Salesforce Architect – Sales/Service Cloud

About Company:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.A PROUD HISTORY OF OVER 75 YEARSFY22 REVENUE 10.4 BN USDWE’RE PRESENT IN 66 COUNTRIESOVER 1,400 ACTIVE GLOBAL CLIENTSJob Description:Be the expert for client and help them define solutions roadmap.Design and implement scalable technical solutions on the Force.com platform across Sales Cloud, Service Cloud and Customer / Partner Communities.Lead discovery workshops, obtaining requirements using interviews, document analysis and business analysis.Translating business requirements into system functionality requirements.Design user focused and innovative Salesforce solutions involving configuration of Salesforce, AppExchange packages, creation of complex data models, external integration, business process automation and custom functionality to solve business requirements.Lead and assist in hands-on solution design, solution architecture, proof-of-concepts, process flows, as well as configuration and deployment required to support current and new projects.Conduct Solution Architecture reviews with project teams prior to design and development activities and ensure solution is scalable, is aligned with vendor roadmaps and meets customers’ business requirements.Establish best practices, standards and operational guidelines, with focus on continuous improvement of platform reliability and serviceability.Work in a consultative fashion to improve communication, collaboration and alignment amongst teams inside and outside of the organization.Support presales through estimation, solutions, and RFP responses.Stay current on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange. Experience in IT & and architecting Salesforce based solutions.Strong understanding of the Salesforce Security model with hands-on experience in Salesforce configuration / customization using Apex, Visualforce, Triggers, Scheduled and Batch classes, Salesforce Shield, AURA, Lighting web components (LWC).Experience in integration architecture, Genesys CTIExperience coordinating and working effectively with global teams.Ability to develop technical performance architecture that solves most complex performance issues.Require excellent technical skills and outstanding analytical and influencing skills paired with great business insight.Experience defining implementation strategy, roadmap, process flow diagrams and leading implementation of solutions.Experience in multiple end to end implementations of Salesforce projects across Sales, Service Cloud, Communities and Salesforce App Cloud.Ability to deal with ambiguity and thrive in a rapidly changing business environment.Good to have experience in implementing salesforce specific design patterns.Certification:Salesforce Certified Technical Architect Certified Application Architect Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.