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Salesforce ServiceCloud Consultant

Posted a day ago

  • Peterborough, Cambridgeshire
  • Any
  • External
  • Expires In 3 months
UK's number 1 financial services company who are helping millions of consumers save money and make better financial decisions are seeking a Salesforce ServiceCloud Consultant to help support a new implementation currently in hyper-care phase.

This position will combine a mix of hands-on technical work and functional activities such as requirements gathering etc.

Expert experience using Service Cloud to build and develop customer service workflows and processes : adept in Service Cloud Console, Case Management, and Omni-Channel Routing.
Advanced expertise in Salesforce Flow with proficiency in at least one additional language: Apex, Visualforce, or JavaScript.
Proficient in CI/CD practices and tools: ensuring efficient workflows and streamlined development processes.
Certified in Salesforce Service Cloud
Skilled in other Salesforce technologies and their integration
Strong communicator with the ability to simplify complex technical topics.
Accustomed to working in regulated environments with a strong focus on data privacy and data security.
*This will require 10 days per month on site in Peterborough - please only apply if you are able to commit to this.*

Please click apply for immediate consideration or reach out to for further info!

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