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SC Cleared Content Designer

Posted 9 days ago

  • London, Greater London
  • Any
  • External
  • Expires In 3 months
A large IT consultancy is currently seeking SC Cleared Content Designers with experience in working with the Government Digital Service (GDS).

Remote role with occasional client visits
Salary up to £55,000
Candidates must already have LIVE SC Clearance

Job Description:

Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content
Create and iterate accurate user-centred content to a high standard that meets user needs
Use analytics data, user feedback and user research to identify the needs of users and map user journeys
Make complex language and processes easy to understand
Bring new ideas and challenge the status quo
Be an advocate for user-centred design, iterative and agile approaches.

You will bring below skills and experience:

Strong understanding of user-centred design principles and best practice
Experience working in multidisciplinary Agile teams to design and deliver user-centred services
Experience of designing content for diverse users including accessibility and assisted digital needs
You will need to have LIVE SC Clearance already
Experience working with Government Digital Service (GDS) service standards, applying GDS design principles
Experience working with relevant accessibility standards and legislation, such as the Web Content Accessibility Regulations (WCAG)
Experience writing inclusive content in plain English
Good communication and stakeholder management skills

What we are looking for...
Experience working in sectors that operate in complex regulatory environments (e.g. healthcare or public sector) or performing a consulting function to private sector clients
Certifications in accessibility (CPACC, WAS, CPWA) or working towards
Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS
Certification and/or qualifications in Service Design or Design Thinking
Experience in running training around Service Design or Design Thinking
Experience managing and leading high performing teams
Experience working with various tools such as Miro, Mural, Teams, PowerPoint

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