Sea Freight Coordinator

We are partnering with a large and well-established Freight Forwarding company, who are looking to appoint a talented Sea Freight Coordinator to join their busy team in Redditch.
The purpose of this position is to assist the Operations Manager by coordinating all the Sea Freight operation.
Responsibilities:

• Oversee daily operations for sea freight.


• Coordinate the booking of Sea Freight jobs for import and export.


• Creating job files and the necessary operational documentation.


• Processing work orders using the software program MULTIFREIGHT.


• Entries made by customs utilizing the NES system.


• To oversee inspecting all Sea freight projects daily and making sure that clients are informed of any deviations from the predetermined timeline.


• Protracted client interaction and bargaining.


• Protracted supplier negotiations and liaison.


• Internal communication with the sales staff to help with quotes and service details.


• Managing the jobs in accordance with the client's expectations from the quotation stage to final billing and successfully conveying any service difficulties.


• Maximizing the gross profit through supplier base negotiations.


• Making proactive contact with current clients to keep up with relationships.

Requirements:

• Experience with export sea freight operations.


• Great experience in customer service


• Confident communication abilities


• Effective organising abilities


• Excellent detail-orientedness


• Capable at meeting deadlines and handling stress


• Problem-solver and quick thinker


• A self-driven and energetic personality


• Capability of supporting and working with a team