Security Service Engineer

Job Title: Security Engineer

Location: East Midlands

Job Type: Permanent

Salary: £28,000.00-£40,000.00 per year, with overtime opportunities

About the Role:
Are you a skilled and motivated Security Engineer looking for a new challenge? We are seeking a dedicated professional to join our team, specializing in the installation, maintenance, servicing, and troubleshooting of CCTV, access control, door entry, and other related equipment. This role requires technical expertise, attention to detail, and the ability to work independently and as part of a team.

Key Responsibilities:

• Install, maintain, and repair intruder alarms, CCTV, and access control systems in residential and commercial properties.
• Conduct routine inspections, testing, and servicing of security equipment to ensure compliance with industry standards and regulations.
• Diagnose and troubleshoot system faults and failures, providing efficient and effective solutions.
• Ensure all installations and maintenance work meet NSI and other applicable standards.
• Provide technical support and advice to customers and clients on system functionality and operation.
• Collaborate with managers, technicians, and other engineers to complete installations on schedule.
• Maintain accurate records of work completed, parts used, and service reports.
• Follow health and safety protocols, ensuring all work is carried out safely and compliantly.
• Stay up-to-date with industry trends, emerging technologies, and new regulations.

Key Requirements:

• Proven experience as a Security Engineer within the industry.
• Strong knowledge of CCTV, access control, and door entry systems (experience with brands like Hikvision, Paxton, Entertec, Videx, Tynetec, etc., is an advantage).
• Relevant qualifications in security systems (e.g., City & Guilds, or equivalent).
• Familiarity with industry regulations, including BS4737 and EN standards.
• Ability to read and interpret technical drawings, wiring diagrams, and schematics.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.
• Valid UK Driving License (or equivalent if outside the UK).
• Willingness to travel to client sites and participate in an on-call rota when required.

Desirable Skills & Experience:

• Experience in programming and configuring security systems.
• Certifications such as ECS/CSCS Card, IPAF, PASMA.
• Previous experience working with networked security solutions (IP CCTV, cloud-based access control, etc.).
• Experience with commissioning and system integration.

Company Benefits:

• Competitive salary with overtime opportunities.
• Company vehicle, fuel card, and tools provided.
• Training and career development opportunities.
• 23 days' holiday excluding bank holidays, with the ability to increase up to 25 days.
• Employee Assistance Programme with 24/7 telephone helpline and online support.
• 8 face-to-face counselling sessions, including CBT.
• 24/7 access to an online GP service.
• Cash plan scheme for everyday health and well-being including optical, dental, physiotherapy, health screening, hospital admission, and more.
• Personal Accident Cover.
• Employee discount platform including cinema tickets, holiday packages, car insurance, and more.
• Free Basic Will Writing & Free Finance Well-Being Review.
• Electrical Vehicle Salary Sacrifice scheme (The Electric Dream Scheme).