Senior Account Director

Marks is the next gen creative platform, fitted for a new era of commerce, working at the collision of brands, culture and technology.Worldwide, we’re over 500 divergent talents, across 18 locations, united in a seamless end-to-end methodology with our parent company, sgsco. Our focus is on ‘adaptive’ delivery, the fuel that powers our clients to move fast, move forward and move confidently.We are currently seeking an Senior Account Director to join our Client Services team. Client Services are the voice of the client within Marks. You will help our client to shine by identifying and shaping the clients' business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.In this role, you'll lead vital growth opportunities or multiple existing business relationships at the highest level. You will be an established Client Services leader, and use your knowledge of brand development and strategic design processes to add richness and value to every conversation and touchpoint.This is a hybrid working role, and will be based at either our London or Birmingham studio.In this role you will:Strengthen client relationships at the highest level, understanding their business plans and marketing challenges now and in the future –understanding the role Marks and sgsco can play, identifying and selling our services against our end-to-end capability.Act as a strategic design and brand consultant, drawing upon your considerable design and brand experience to inspire, add insight and best practice to every touchpointSet the highest standard for yourself and the agency across: quality of brief, clarity of project plans, crafting engaging client presentations and robust project proposalsFollow financial procedure. Own the accuracy of our forecast, sales tracker, accrual dataPartner with the Client Service Director to establish profitable, realistic business plans, set achievable targets, ensure Marks delivers against its competitive pricing propositionCreate a high-performing Client Services Team, seeking feedback and acting accordinglyYou will have:Significant experience within a Brand or Design/Packaging agency, in Client Service rolesA degree or equivalent, in Marketing, Advertising, Design or related fieldExcellent brand development, life-cycle and strategic design process knowledgeStrong team leadership, coaching mindset and influencing skillsStrong understanding of design, artwork, print and manufacturing processesCommercial drive and focusWe will offer:Along with an excellent basic salary, you will also enjoy the following benefits of working for Marks:25 days holiday per annum + additional 'Me Day'Flexible working during summer hoursPension SchemeVoluntary SGS Europe Group Healthcare SchemeLife AssuranceHealthcare Digital GP ServiceHoliday purchase schemeHealth Assured Employee Assistance ProgrammeCity Bike Scheme (London only)Employee referral program