Senior Care Service Manager

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Rainham, East London, Essex. We are recruiting for experienced and forward thinking Senior Care Service Manager. This is full time, permanent and field based position and working for very well established care company. Very interesting and varied role with a scope for progression.

Main Responsibilities and Duties:

• To support service managers in the development of their operational and management understanding, engaging in areas of challenge or that are in need of focused support, including cover.
• Work with Locality Managers and Registered Managers in collaboration with the organisations Quality Assurance, Finance, HR and L&D teams to identify areas of risk, embedding lessons learned in future work practices.
• Attend support and contribute to region's Senior Management Team (SMT) meetings, providing feedback on common themes, proposing options for service changes that benefit the people we support and improve services.
• Manage effectively with HR lead allocated employee investigations at any services within the region, producing relevant reports in accordance with the organisations policies and procedures, for consideration by commissioning manager.
• Support Registered Managers with conflict resolution and mediated resolutions to minimise the risk of service staffing disputes.
• Identify service improvements and support the execution of strategies and initiatives designed to drive high quality services for the people we support, developing with Registered Managers and Locality Managers clear and concise service and people development plans.
• Promote, support and champion the organisations vision, mission and values ensuring they are realised in all activities and supported services.

Person Specification:

Essential:

• Experience working as a CQC Registered Manager
• Experience working with statutory authorities to safeguard adults
• Excellent understanding of the principles of high-quality person-centred care and support along with non-discriminatory practice.
• Excellent understanding of CQC regulatory requirements and experience of undergoing inspection
• Performance management experience including recruitment, induction and staff development
• Experience of working with vulnerable people and meeting their support needs
• Relevant Health and Social Care qualification equivalent to a Level 5
• Knowledge of Health and Safety regulations. Experience of completing and reviewing risk assessments.
• Financial and budgeting experience working within the care sector
• Quality assurance skills
• Experience of carrying out assessments on potential new placements
• Experience conducting complex investigations and mediated outcomes

Desirable:

• IOSHH Working Safely
• Relevant Management or Leadership qualification equivalent to a Level 3

If you are interested please apply directly or call Tom Kurczab at Premier Recruitment Group.