Senior Customer Insights and Research Manager

Senior Customer Insights and Research Manager

Location: BD4 6HN
Division: Finance
Contract Type :Permanent Salaried
Salary : Competitive

Were looking for a Senior Consumer Insights & Research Manager to lead the way in shaping how we understand our customers, strengthen our retail partnerships, and drive commercially impactful insights. Sitting within our DnA (Data and Analytics) Centre of Excellence, this is a pivotal role where youll champion an insight-led culture across Hallmark.

What Youll Be Doing

Be the voice of the customer Own all consumer insight activities for Hallmark UK, translating data into meaningful, actionable strategies.
Unlock new revenue opportunities Identify trends, gaps, and opportunities that help Hallmark grow its presence with new and existing retail partners.
Strengthen our retail partnerships Present compelling, data-driven insights to retail buyers, category managers, and key stakeholders.
Bring insights to life through storytelling Turn complex data into clear, engaging narratives that inspire action across the business.
Support product and creative teams Provide insights that shape product development, ensuring we create ranges that truly resonate with UK & Ireland consumers.
Lead research projects Manage both qualitative and quantitative research p...