Senior Dynamics 365 CE/ CRM Project Manager

About usHere at SmartImpact, we are a UK Microsoft Gold partner, we have been providing innovative digital solutions to the non-profit sector since 2007. We partner with organisations of all sizes, individual and corporate membership bodies, charities & fundraisers, societies, colleges and regulatory bodies. Seeing a growth of over 50% in the last two years and with a workforce of around 70 people currently, we’re expanding our team of Project Manager's (a team of around 8 currently). About the roleThis is a rapidly growing and in demand area, so you will have plenty of opportunity to add your personality, skill set and professional experience to our projects. Most of your time will be spent either managing a portfolio of in-flight opportunities that are at different delivery stages. This could be in discovery, in build, post UAT, post go live or even at quotation stage; or a larger project requiring all your time (depending on sales pipeline and timing). We are looking for people who can use their project management skillset and experience appropriately and assist our clients in utilising their time and budgets effectively and efficiently. As we increasingly work with clients across their business portfolio you will look to ensure the use of the Microsoft platform bringing together the right skilled resources to deliver client value without compromise. This is a unique opportunity to join a small business with big expectations and ambition for raising quality and standards. We are in a growth transition and as such need candidates who are self starters, proactive and who can adopt to new standards being introduced whilst maintaining delivery focus. We are investing heavily in project management, governance and standards and this is your chance to contribute to that growth by bringing your experience, passion and tenacity to usYour responsibilitiesAs a Senior Project Manager, you will be responsible for ensuring that solutions are delivered within the commercial, governance and delivery framework as defined in the statement(s) of work for our projects. You will navigate projects through approval, change, risk, issue and tolerance and evidence this progression by following the agreed project methodology framework, governance tollgates and provide for audit approved client documentation. Support the business in pre-sales opportunities and into delivery through discovery, business process transformation, solution configuration and design, build, testing, training, and go live support. Be responsible for coordinating programme and projects plans, organising workshops, authoring governance documents, peer reviewing others and controlling constraints both internally and with the client externally. You will take ownership of project(s) economics and ensure that projects remain profitable, in line with tolerance and that invoicing, approvals and internal governance process is followed and ready for audit. RequirementsPRINCE2 Practitioner and or PRINCE2 Agile or Agile/Scrummaster certification (active and within 5-year validity). Working client facing experience of managing project teams through agreed phases of project governance, requirements definition, vendor selection, risk analysis, customisation, testing, training, and rollout of a client's project lifecycle. Successfully delivered end to end solutions involving (but not exclusively) Microsoft Dynamics 365 / CE, SharePoint, Power Platform and wider Microsoft stack. Demonstrable experience in leading projects as a project manager with multiple end-to-end lifecycles. Ability to challenge client teams and stakeholders to adopt a product centric approach and adopt standard functionality as a primary approach and to avoid customising the standard solutions. What we offerContinuous learning. You will develop the mindset and skills to navigate whatever comes next.Support and leadership via our SMT team.Exposure to great clients, bespoke products and latest technology.An open and collaborative friendly working environment with knowledge sharing at the centre.Remote working with ad hoc office visits for team meetings and socials.Diverse and inclusive culture: You will be respected for who you are and empowered to use your voice to help others and our clients.