Senior Ocean Export Operator
Wythenshawe - Manchester�
Up to 38k DOE�
Role
To plan and co-ordinate the shipment of goods via ocean freight, meeting customer expectations whilst ensuring high compliance and maximising gross profit.
Duties and Responsibilities
- Proactively communicate with clients to ensure transparency
- To work closely with both internal and external parties to ensure shipments are transported in the most cost effective and efficient way
- Route planning for transporting goods overseas; bookings with hauliers and carriers
- Negotiating costs and service while maximising profitability
- To work with overseas partners to follow up routed enquiries
- Handle and control shipments from start-to-finish, ensuring milestones are updated
- Invoicing shipments in line with quotations and credit agreements set
- Prompt processing of costs and purchase invoices as required
- Issuing quotations to clients in a prompt and competitive manner
- Any other day to day export operations
- Liaising with sales teams to help with business development
Knowledge / Skills and Experience
- Good knowledge within the industry
- Exceptional customer service skills
- Great attention to detail with high accuracy
- Problem solving skills
- A high level of written and oral communication
- Able to work independently and as part of a small team
- Willingness to keep up to date with changes to customs and compliance regulation.
Package�
- Salary: Up to 38k DOE�
- Pension:�5% matched salary sacrifice scheme
- Holidays:�25 days annual leave in the (pro-rata in year one)
- Bonus:�Up to 10% of salary, per annum, subject to scheme rules
- Cash plan:�Medicash Cash plan
- Career:�Personal Development Plan: Bespoke training with a combination of coaching and mentoring, structured training and funded courses, to create a bridge to career aspirations.
- Progress: Appraisal system to recognise performance and deliver agreed objectives & career development
- Social:�Events, from Pizza Friday in the local office through to large group-wide parties
- Birthday:��50 voucher