Senior Product Analyst 1316

Senior Product Analyst (Oracle ERP)

Location: Hybrid (1 day per week in office in Warwick)
Rate: £500/day (Inside IR35)
Contract: 6 months

Job Summary

We are seeking an experienced Senior Product Analyst to support and enhance our Oracle ERP application. The successful candidate will play a key role in 3rd line support, system configuration, and continuous improvement initiatives, ensuring system stability and optimal performance.

Working within an ITIL-driven environment, you will collaborate with Product Owners, Business Analysts, and third-party vendors to deliver technical solutions, resolve issues, and support business objectives.

This is a hybrid role, requiring one day per week in the office.

Key Responsibilities

✅ Application Support & Maintenance

Provide 3rd line support for Oracle ERP within an ITIL framework.
Manage system configuration, data setup, and issue resolution.
Track and manage incidents and requests via ITCS Remedy or similar ITSM tools.
Work with vendors and internal teams to ensure service levels (SLAs) are met.
✅ System Enhancements & Development

Collaborate with Product Owners & Business Analysts to translate business needs into technical solutions.
Design, test, and implement Oracle ERP system changes and improvements.
Support data migration from legacy systems to Oracle ERP.
Maintain technical documentation on system configuration and processes.
✅ Compliance & Risk Management

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