Senior Property Assistant

Your New Job Title: SeniorAssistant Property Manager
Location: Cardiff(Hybrid)
Company: Remus Management
Type of Employment: Full Time, Permanent
AboutthisRole:
We are seeking a Senior Assistant Property Manager to join our Central Services team and be part of our Cardiff office. In this role you will be assisting the central team with the day to day running of portfolios and supporting the Assistant Property Managers (APMs).As a Senior APM, your role will encompass not only managing your own projects effectively but also providing guidance and support to less experienced APMs within the team. You will also work closely with the team leader to ensure the successful execution of projects and the overall achievement of team goals. Your expertise and experience will be instrumental in fostering a collaborative and productive work environment, ultimately contributing to the overall success of the team.
What is Central Services?Were doing things a bit differently and you get the best of both worlds! Our Assistant Property Managers assist all regions across Remus to provide the best service possible, so you wont be restricted to one portfolio. Dont worry though, you wont be responsible for 100s of sites and juggling your workload. You will be scheduled on different tasks each day, covering all parts of Property Management, from dealing with communications, compliance, repairs, maintenance, and helping building safety.
MainDuties:
Responding to requests from lessees for minor works
Liaising with lessees, contractors and surveyors
Administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices, filing.
Liaising with other colleagues and departments within the company
Providing administrative support to the property manager teams
Instructing health, safety and compliance works orders and administrative duties
Dealing with telephone calls, correspondence and any other support tasks as required
Keeping records of time charges not included within the management agreement
Being a referral point for assistant property manager queries, including guidance on systems or procedures
Essential Skills:
Experience of working within the property sector, ideally for at least 3 years
Experience within an admin and customer service based role
Superstar on Microsoft Software (MS word, Excel, Outlook)
Professional and efficient telephone manner. We are a service industry and therefore high standards of professionalism are required when dealing with Clients
High attention to detail and accuracy
Ability to work under sustained pressure
Must be organised and able to prioritise
Bonus Skills:
Experience of using Qube (Property Management database) or Dwellant.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

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