Senior Resident Advisor / Manager - Property Sector

Senior Resident Advisor / Manager - Property Sector

West Sussex - commutable from locations along the M23 corridor, also Horsham, Crawley, Brighton and surrounding areas.

30-34k DOE + bonus potential

Synced are currently supporting a client operating in the property management sector to recruit a Senior Resident Advisor / Manager.

This is a perfect role for someone looking for their first management position, the company offers plenty of support from a regional and central services level & plenty of training and development.

If you are in a senior customer facing role, for example - FOH TL, Deputy Manager, Senior Resident Host/Advisor etc - in any one of the following sectors and craving that next challenge - this is perfect for you!

Sectors we are interested in - PBSA, Residential, BTR, CoLiving, CoWorking, Hotels, Leisure, Hospitality or Retail.

This role is all about being the face of the building, nurturing tenant relationships and providing an amazing residence experience!

Responsibilities:

• Face to face resident interaction, building a good relationship and rapport with tenants ensuring they love their 'home'


• Conducting viewings


• Undertaking pre-let inspections and scheduled inspections


• Customer service & Customer journey


• Resident care, engagement and satisfaction


• Management of social media channels for the building (you can be as creative as you like!)


• Sales & Marketing activities e.g. site tours, events, membership, leasing and renewals


• Building management tasks e.g. compliance, H&S and working with maintenance


• Building administration & Coordination e.g. tenancy, lease, contractor liaison

Essential skills/experience -

• Warm & friendly, approachable, professional and have an incredible, never ending passion for customer service/journey


• Client/customer facing customer service experience


• Willing to take on a new challenge


• Willing to learn and get stuck in!

Desirable skills/experience -

• Experience of sales / lettings a real advantage


• Any exposure to building / facilities management e.g. H&S, fire safety

This is a great opportunity for someone who is looking to develop their career within an expanding company with big plans!

Synced are supporting the client as an external talent partner.