Senior Team Manager

IntroductionBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.Essential Duties & ResponsibilitiesYour primary role is to directly supports and manage a high performing teams and driving KPI’s to deliver the Employer Engagement Strategy within a defined region.You will also identify and develop strategic relationships with regional/key employer partners/organisations, and establish, and grow a pipeline of sustainable employment opportunities within the region. You will focus on growing employment sectors to identify new opportunities, and ensure we understand, and can adapt to changing market demands.To motivate, support and manage the performance of a team of Regional Account Managers, to meet and exceed performance targets (both contractual and financial) within the compliance, quality and health & safety standards requiredSupport the development of the team through regular appraisal and reviewsTo oversee the management and development of relationships with key employer partners/organisations to ensure required levels, and quality of appropriate, employment opportunities for our participants are identified and sharedTo oversee the collation of accurate forecasting, performance data, and employer feedback to support the Head of Employer Engagement, and other internal colleaguesDevelopment, and ownership of regional sector plans, linked to the national employer engagement strategySource and share market insight/feedback from key employ partners/organisations to support and influence the LMI analyst roleIdentification, engagement and management of key employer relationships within a sector(s), and region to become the ‘recruitment partner of choice’? Development and management of employment opportunity pipeline including ringfenced/guaranteed vacancies, work experience placements, job fairs etc.Coordination of recruitment activity to ensure employer needs are metExpert advice, guidance and support e.g workforce planning, training needs analysisCo designing employment routeways to address current/future recruitment needsFacilitate and encourage employer support as part of the prescribed customer journey e.g sector insight sessions, assessment centresSupporting the Head of Employer engagement, and Dir. Of Employer engagement with key account management of Strategic/National partnersWorking with the ‘Employer collaboration Lead’ to work engage and support local partner organisation(s) (e.g LA’s, LEP’s, CPN partners etc) relationshipsActing as an ‘ambassador’ for customers who require extra support, to identify and agree workplace adjustments e.g working interviews, job carving etc.Work closely with internal colleagues (e.g Business Managers, Employment Advisors, and Resource Specialists) to ensure customers meet the expectations of employers and are fully prepared for the transition into workUnderstanding of site caseload job requirements and ensure that both employment, and candidate pipelines are aligned inc detailed forecasting of future opportunitiesShare Market knowledge, and intelligence to help identify, and address potential barriers to work e.g skills gaps, and trainingSupport internal teams to better prepare customers through a shared understanding of job specifications, and requirementsEnsuring a clear audit trail by recording activity/performance within our CRM, and other MAXIMUS systemsEnsure compliance with MAXIMUS policies and procedures, so as to achieve nil compliance issues from auditAchieve individual and team targets to support wider MAXIMUS successSupport new staff through work shadowing, buddying or generally being on hand to answer questions and provide assistancePLEASE NOTE: This role is Fixed Term for 12 months and it to work on Restart & WHP London and does require regular visits to assigned delivery sites 3 to 4 days per week, we ideally need the successful applicant to be based in London or within short commuting distance from London. Salary Banding:Non-London based candidates - £34,000 to £39,200 London based candidates - £38,500 to £44,600Preferred Skills & QualificationsHold a Level 4 Diploma in Business Management or equivalent qualification or equivalent experienceFull understanding of Key Account Management and the Sales processPerformance and delivery focused – proven track record in exceeding stretching sales/performance targetsProven knowledge of the local labour market and existing relationships with key stakeholdersPrior experience of working in a similar role in the Welfare to Work/Employability, or related sector is advantageousConfident and competent in networking and building and maintaining local relationshipsStrong leadership and interpersonal skills, specifically around listening, questioning, delegating and building relationshipsDemonstrable experience of being an effective leader and manager in a performance driven environmentAble to prioritise and problem solve with minimal support; work in a flexible manner; being visionary, promoting improvements and sharing best practice that supports business efficiencyClear communicator, good listening skills and a persuasive style – Excellent telephone mannerProven experience in a sales environment, including ‘relationship selling’ – dealing with Medium to Large EnterpriseStrong negotiation skills demonstrated ability to influence senior stakeholdersResilience, calm, rational and objective in all situationsEnjoys working on their own and as part of a teamSelf-starter with strong planning and organisations skillsHigh degree of accuracy and attention to detailEEO StatementMaximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.