Senior Technical Account Manager

We are recruiting for a Senior Technical Account Manager to join our salads team in Barway, Ely.G’s is an incredibly exciting place to work at the forefront of modern food production means its fast-faced, stimulating and rewarding. We work with the biggest food retail brands in the UK and Europe and want people who will do what’s right for G’s and our customers.Delivering quality products to our customers is at the heart of what we do. Providing the quality while supporting our production and supply chain colleagues, and delivering a positive return for our growers, means the role has a wide stakeholder group were maintaining all these relationships internally and externally is key for our Senior Account Technical Manager.As a Senior Technical Account Manager, you will be responsible for driving technical leadership internally and within our customers, elevating food safety, quality and legal compliance to the next level while delivering financial results.Key Responsibilities:Provide leadership and direction for the technical team and develop a supportive approach to staff development training. To Develop networks to support innovation & market leading technical standards. Key point of contact for Retail Customers, for those accounts you directly manage.Develop relationships with all key customer stakeholders e.g. Technologists, Depot QA’s. Ensure that a clear technical strategy in place for your account & well as ensuring your teams customers have clear strategy in place. To be the key point of contact for customer visits Ensure that customer is always kept abreast of all relevant product and supplier developments. Pro-actively communicate quality to customers and manage shelf life accordingly. Support the Technical Director, in the management of customer relationship and the development of the technical strategy for your customers. Play a key role in the growth & profitable development of the customer accounts. Including the development of customers specific QIP’s.Work with production to identify and exploit opportunities to improve quality performance of business efficiency. Communicate strategies to customers and gain commitment. Conduct development visits to G’s Farms and our supply partners to ensure customer requirements are understood and compliance assured.Candidate requirements:Strategic and pro-active approach Strong attention to detailExceptional communication skills. Able to demonstrate agility in a fast-moving FMCG sector.Experience working in fresh produce advantageous.Ability to effectively lead a team, developing and executing strategies with a hands-on approach.Able to deliver to tight deadlines when needed.Diligent and observantWhat we offer: 31 Days holiday per year including bank holidays.Competitive base salary, car allowance and bonus.40 hours per week Monday to Friday Great Place to Work accredited.Salary sacrifice pension scheme availableCinema and Sky Store discountsSupermarket & other retailer discountsHealth Cash PlanHoliday discountsLife assurance & income protectionEmployee referral schemeEmployee Assistant ProgrammeCycle to WorkEyecare contributionsElectric car salary sacrifice scheme.Learning, development, and training opportunities including mentoring.Regular social and charity eventsEngagement in local community & early careers eventsOnsite health checks, & annual flu jabsRegular wellbeing sessionsWe politely request no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.