Senior Technical Operations Manager

Senior Technical Operations Manager (Mechanical)�| �70,000 + Car Allowance | Commercial/ Pharmaceutical�|Hertfordshire

Due to increased demand, we are actively recruiting for a Senior Technical Operations Manager (Mechanical)�to work at a�large pharmaceutical contract based in Stevenage, Hertfordshire. You will be part of the Senior Management Team, supporting all Mechanical functions within the contract.�

Duties:�Senior Technical Operations Manager (Mechanical):

• Accountable for driving a psychological safety workforce culture, coaching direct reports to ensure our foundation and improvement initiatives are successfully delivered and positively reinforced.�


• Responsible for ensuring account compliance against statutory, critical and GxP deliverables.�


• Delivering exceptional stakeholder engagement, ensuring all client interface is conducted to a high professional standard at all levels in the operation.


• Building the client relationship, ensuring key stakeholders are engaged, informed and have confident in our ability to provide world class service.


• Accountable for the overview of team key performance indicators and service level agreements. Conducting reviews to ensure relevance and accuracy of such measures against evolving business models.


• Accountable for ensuring resilience planning is conducted for all areas of operations.�


• Accountable for technical assurance of Operations Team staff competency across all spheres of influence.


• Provide a senior level conduit between Operations and internal / external stakeholders to ensure continuous improvement of our deliverables against the Site Information Pack.


• Assisting with development of strategic plans, including organisational structure modelling and relevant change programme related actions.


• Assuring suitable succession planning is in action across all functions in the operations teams.�


• Responsible for the delivery and tactical implementation actions in line with strategic plans.


• Engaging with our Procurement team to manage the cost-effective and competitive procurement of all Technical Services in line with and influencing the approved supply chain.


• Deputise for the Head of Technical Operations when required.

Employment Package:

• �70,000�Salary dependant on qualifications.


• Car Allowance


• Hours: 08:00 - 17:00


• Status: Permanent, PAYE - Paid monthly.


• 25�days paid annual leave + Bank Holidays + Company pension.


• Company funded training, development and up-skilling

Candidate Profile:

• Degree / HND / HNC in Engineering, Building Services or other similar discipline and or a relevant level 5 professional institute qualification.�


• Demonstrable experience (5+ Years) of leading teams in an Engineering / Facilities management environment (preferably in a highly regulated environment).�


• NEBOSH National General Certificate or working towards.


• Excellent understanding and experience of workplace Safety management in a front line technical arena.


• Exceptional knowledge of relevant building services statutory regulations, codes of practice and quality control.


• Ability to maintain composure in a demanding, active and holistically client faced environment.�