Job Description About this client
A global energy and building controls specialist, trusted by the world’s leading retailers and blue chip companies to deliver sustainable control and remote monitoring solutions. With strategically positioned offices worldwide, and a carefully selected distributor network, they work with customers to reduce energy costs and achieve sustainability objectives.
Designing and manufacturing HVACR (heating, ventilation, air conditioning, and refrigeration) control and monitoring solutions for clients across multiple sectors; including Retail, Commercial, Industrial, Public Sector and Hospitality, they put customers at the heart of their business.
Position Overview
They are seeking a motivated and skilled Technical Support Engineer with refrigeration knowledge to join their dynamic team.
Based at their Head Office in Hillington, this role is ideal for someone with a passion for technology and a solid understanding of refrigeration systems and who is eager to contribute to software testing, documentation, and training efforts.
Key Responsibilities
Provide after-sales support for their entire range of products, serving as the senior escalation point and subject matter expert for all technical enquiries.
Lead the testing of the most complex products, providing det...