Service Administrator

Service Administrator required in the Stoke area - This is a permanent position.

Your Shift Pattern:

• Monday to Friday,
• 40 hours per week

Your Pay PAYEPAYE

• £28,000-£32,000 Per AnnumAnnum (plus bonus)

Your job:

• Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
• Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the KerridgeKerridge DMSDMS system.
• Answering the telephone & dealing with customer enquiries.
• Dealing with customer enquiries on the Service Reception counter.
• Managing the team of technicians.
• Managing the shifts work load in accordance with customer expectations.
• Create an accurate hand-over data sheet for the following day's early service shift controller.
• Locking up the site, and setting the alarm system at the end of each shift

What we need from you:

• Excellent telephone manner
• Excellent organisational and administration skills
• Proactive approach to work
• Able to work to deadlines
• Problem solving skills
• Analytical skills including working with statistical and costing information
• Ability to work in a fast pace environment and multitask
• Work on own initiative and as a team player

Perm Benefits:

• Contribution pensions up to 8%
• Bonus
• 25 days holiday
• Full sick pay
• Full holiday pay
• Main dealer training and technical support
• Bonus Scheme
• Paid Overtime
• Increased holiday entitlement with length of service.
• Recruitment incentive awards.
• HealthcareHealthcare scheme.
• Cycle to work scheme.
• Career development within a worldwide company
• £1000 Bonus Employee Referral Scheme (subject to T's & C's)

At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.

Call our recruitment team today on 01925 815048

REF: PERM212

PERM212

INDPERM