Service Advisor

Service Advisor - Northampton -
Basic Salary - £30,000 -
OTE - £35,000 -
Great Benefits Package -  
 
Our client, a busy franchised main dealership in Northampton has the requirement for an experienced Service Advisor to join their successful Aftersales team.

Service Advisor Responsibilities
 
As a Service Advisor your responsibilities will include:
 
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
 
Experience, Skills & Qualifications
 
Essential Requirements:
 
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
 
Desirable Requirements:
 
Franchised Dealership Experience
Kerridge or Pinnacle Experience
 
Remuneration & Benefits
 
Basic Salary of £28,000 - £30,000 DOE
On Target Earnings of £35,000
Great Benefits Package