- Sheffield, South Yorkshire
- Permanent
- £27,500 /Yr
- Standard
- Expires In a month
Service Advisor required in the Sheffield area - 12-month fixed term contract with the view to go permanent after 12 months.
Your Shift Pattern:
- Monday to Friday,
- ##########0 / 093#####00
- 1 in 4 Saturdays also require##########1200
- 30 Minute Unpaid Break
Your Pay PAYE
- £27,500 Per Annum
Your job:
- To plan the forward capacity to the workshop
- To canvass for and accept bookings for the workshop in order to fill available capacity
- To correctly interpret customer or internal instructions and complete job cards/repair orders etc.
- To promote additional workshop services/repairs where applicable
- Build rapport with all levels of staff and customers
- To monitor all work to ensure that it is completed by the times required and to report any likely delays to the customer to seek, record and communicate authority for any extra work required or parts to be ordered or fitted
- To ensure that work done, parts and consumables used and tests carried out are accurately recorded on the job card/repair order. To cost the work and raise invoices
- To order parts from the Parts Department and to order sub-contract work
- To account for all cash, cheques etc received and to ensure that all work done and parts used are charged to appropriate accounts
- To provide times, hours sold, statistics and budgetary information
- To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner.
- To undertake such other tasks as may reasonably be required
- To enhance the image and reputation of the company whilst supporting its commercial interests
- To comply with good health and safety practice, all statutory requirements, company policies and standard procedures
What we need from you:
- Excellent telephone manner
- Excellent organisational and administration and IT skills
- Proactive approach to work
- Able to work to deadlines
- Problem solving skills
- Ability to work in a fast pace environment and multitask
- Work on own initiative and as a team player
Perm Benefits:
- 25 days holiday
- Full sick pay
- Full holiday pay
- ISA saving scheme
- Career development within a worldwide company
- Excellent pension
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Call our recruitment team today on 01925 815048
REF: PERM 208
INDPERM