Service Coordinator

Excellent opportunity to join a service solutions business as a Service coordinator.

You will be the main point of contact for the field based engineers and will carry out the following;

Main point of contact for customers

You will work within the scheduling team acting allocating works for the engineers

Escalating any complaints from customers

Logging reactive calls

Monitor engineers attendances alongisde SLA

We are looking for someone that;

Has experience scheduling works for engineers or helpdesk admin

Good geographical knowledge

Strong administration and customer service skills

You MUST drive due to office location