Service Coordinator

We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a starting salary of up to �28,000 the role is working onsite.

You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 20 years.

Key Accountabilities for the Service Coordinator:

• Processing engineer paperwork
• Liaising with field engineers when necessary
• Managing all service invoicing generated from engineer visits
• Maintaining and updating CRM database
• Dealing with stock queries, stock management
• Checking engineer reports and generating customer invoices
• Dealing with calibration paperwork
• Filing of all data and carry out all other administration tasks as required
• Provide excellent customer service when dealing with customers and engineers
• Processing all parts paperwork
• Keep records up to date of actions taken
• All other administration as necessary

Key competencies for Service Coordinator:

• Strong, organised administration skills
• Solid customer service skills
• Experience of data entry
• Good excel skills
• Highly organised
• Meticulous attention to detail and accurate
• Good interpersonal skills
• Strong communication skills
• Strategic problem solver
• Data collection and ordering processes
• Adaptable in a changing environment

What's in it for you?

• Salary of up to �28,000
• Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
• 25 days holidays + bank holidays
• Social events
• An established business
• Working with a friendly and supportive team
• Free onsite parking