Service Delivery and Finance Administrator

We are seeking a part-time team member for 30 hours per week over 4 full days or 5 part days to provide administrative and finance (50/50split) support to our client, a friendly, passionate charity in Taunton.
**Role Overview:**
As a Service Delivery and Finance Administrator, you will be the first point of contact for clients, ensuring a smooth experience and supporting the center manager. Key responsibilities include:
- Handling telephone, email, and web inquiries from clients and advisors.

- Managing client onboarding and offboarding processes, including data entry.

- Arranging initial consultations and processing payments.

- Supporting advisors with room bookings

- Managing invoice records and payments, issuing credit notes.

- Maintaining records in Sage 50 accounting software.

- Attending meetings and ensuring office supplies are stocked.

- Assisting with event support and social media updates.
**Person Specification:**
- Passionate about helping others with excellent customer service and administration skills

- Proficient in Microsoft Office and reliable in providing support.

- Strong communication skills and attention to detail.

- Willing to learn and work collaboratively.

- Financial experience

- Familiarity with SAGE 

- Experience in the health and wellbeing or charitable sector would be a bonus
**Salary:** £24375 pro rata (actual £19500)

**Fully on site**

**Annual Leave:** 23 days per year plus bank holidays

**Company Pension**

**Parking:** Rota system for parking space