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Service Engineer

Posted 4 days ago

  • Middleton, Isle of Wight
  • Any
  • External
  • Expires In 3 months
SERVICE ENGINEER
MONDAY - FRIDAY:
£25,000 - £30,000 PER ANNUM
People Solutions are looking for a Service Engineer for our client based in Leeds.
Benefits
Site Parking
Progression Opportunities
25 days holiday plus bank holidays
Team Incentives
Day to Day Duties
Installation and Commissioning: Install, configure, and commission equipment or systems at client sites, ensuring they are operational and meet customer specifications
Maintenance and Repairs: Perform routine and preventive maintenance on equipment to ensure optimal performance, diagnose faults, and carry out necessary repairs
Troubleshooting and Diagnostics: Identify, analyse, and troubleshoot equipment malfunctions or failures using diagnostic tools and techniques, and provide effective solutions
Technical Support: Provide on-site and remote technical support to clients, resolving issues related to equipment operation, software updates, or system integration
Testing and Calibration: Conduct tests to verify that equipment is functioning correctly and make adjustments or calibrations as needed to meet performance standards
Documentation: Prepare and maintain detailed service reports, records of repairs, maintenance logs, and equipment status updates for internal use and client reference
Training and Guidance: Train clients or end-users on the proper operation and maintenance of equipment and provide ongoing support when needed
Customer Relationship Management: Build strong relationships with clients by addressing their concerns promptly, ensuring customer satisfaction, and offering technical expertise
Upgrades and Modifications: Recommend and implement system upgrades, modifications, or retrofits to improve equipment performance or extend its life cycle
Safety and Compliance: Ensure all work complies with industry safety standards and regulations, following protocols to maintain a safe working environment for both the service team and clients
Collaboration: Work closely with other engineers, manufacturers, and suppliers to resolve complex technical issues or to coordinate larger projects
Essential Skills
Technical Expertise: Strong knowledge of the equipment, systems, or technology the engineer services, including troubleshooting, maintenance, and repair techniques
Problem-Solving: Ability to quickly identify and diagnose technical issues, offering effective and efficient solutions in a time-sensitive environment
Mechanical and Electrical Aptitude: Proficiency in handling both mechanical and electrical components, understanding how various systems interact and function
Customer Service Skills: Excellent communication and interpersonal skills to build positive relationships with clients, explain technical issues, and provide clear solutions
Analytical Thinking: Capability to analyse system performance, conduct tests, and interpret diagnostic data to ensure optimal operation of equipment
Desirable Experience
Experience of working in Plant Machinery hire would be desirable
Training
Training is provided
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