Sheltered Housing Scheme Manager

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service across two of their sheltered services for the over 55s- one in �Camberley and one in Bagshot.

Duties:

• Daily welfare checks to residents.


• Facilitate property lettings and tenant communication for smooth onboarding


• Conduct regular health and safety checks to ensure property conditions are well-maintained.


• Coordinate with external agencies and providers when necessary.


• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears


• Act promptly on complaints regarding anti-social behaviour, escalating where needed.


• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria:

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.


• Strong understanding of tenant and housing management, particularly for older adults


• Confident in conducting health and safety checks within residential environments


• Effective communicator, able to handle complaints and uphold tenancy agreements


• Experience working collaboratively with external agencies to support tenants' needs

Please note this is a fully site based position- Hybrid working is NOT available with this role.

Hours: Full time across two sites

Salary; �32,480 per annum

Other benefits include:

• 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.


• A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.


• Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).


• Employee Assistance Programme.


• "Hapi" Benefits App with multiple discounts.


• Cycle to work scheme.

This role is subject to a successful DBS check.

You must be a driver with access to a vehicle- any mileage between schemes is covered at 45ppm.

This is a permanent position.

Apply now for immediate consideration!