Shop Supervisor

• Oversee and support salespeople, ensuring smooth daily operations. 

• Assign tasks, delegate responsibilities, for staff members. 

• Motivate staff to create a positive work environment. 

• Schedule employee shifts, manage time-off requests, and ensure adequate staffing during peak times. 

• Ensure that products are properly displayed and maintained, adhering to store standards. 

• Monitor inventory levels, ensure timely reordering, and minimize stock damage, theft, or wastage. 

• Assess and calculate sales figures, profits, and losses to manage the store’s budget effectively. 

• Optimize store layout, product displays, and merchandising to maximize sales potential. 

• Lead by example to deliver exceptional customer service and address customer inquiries, requests, and complaints in a professional and timely manner. 

• Identify areas in need of product replenishment and order new stock to maintain availability.