Shopping Centre Facilities Manager

We're looking for an enthusiastic retail Operations Manager to join a dedicated team in a busy shopping centre in the South East! We're looking for someone who has a strong operational background and technical expertise to support the ongoing projects ongoing throughout the centre.
Role Responsibilities:
Manage the delivery of security, cleaning, and maintenance programs to ensure the shopping centre meets high operational standards.
Liaise with day-to-day hard and soft service providers to review and maintain Service Level Agreements (SLAs) and KPI's.
Develop and manage planned preventative maintenance (PPM) and reactive programs to maximise the centre's presentation and support ongoing maintenance.
Why you should join:
Opportunity to develop and enhance your management skills within a supportive and collaborative environment.
Work alongside a dedicated team committed to maintaining excellence in customer service and operations.
Play a crucial role in ensuring the safety, functionality, and presentation of a major shopping centre, making a positive impact on visitors, tenants, and staff.
To Be Successful, You Will Need:
Proven experience in operational management within a customer service/retail environment or similar.
Knowledge of M&E, security, and cleaning, and relevant compliance and legislation.
IOSH/NEBOSH is preferred but not essential.
If you are a proactive and dedicated operations manager looking to move into a dynamic and rewarding environment, please apply direct or send your CV to
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