Showroom Assistant

Showroom Assistant – Come and make an impact at this dynamic and forward-thinking company that has been a trusted for over 40 years, and specialises in the bespoke design, supply and installation of quality bathrooms, kitchens, and designer home heating.

Spider is advertising on behalf of this successful company who are looking for a dedicated Showroom Assistant to join their team on a full-time permanent basis in Hadleigh, Suffolk.

This role offers excellent opportunities for progression, allowing you to develop your skills and grow within the company. You will be joining an established business in a high-end showroom with an amazing range of products. Working as part of a team, both posts must deliver an outstanding service to customers-you will be naturally inquisitive and look for the opportunity to fully explore the needs of your client.

Why them

With a commitment to excellence, innovation, and customer satisfaction, they pride themselves on delivering exceptional service across the East of England. This company specialise in bespoke plumbing and heating system designs, and full bathroom and kitchen installations. Alongside this they specialise in designer radiators, bespoke bathrooms and high-end kitchens.

Fantastic company benefits include:

• Competitive Salary: On offer is a competitive salary of £26,520 – £32,240 per annum be dependent on experience/qualifications
• Holiday: 20 days annual leave plus bank holidays
• Pension Scheme

About the role:

As a Showroom Assistant, you will be at the forefront of their customer engagement efforts, playing a vital role in the efficient day-to-day operation of the showroom. You will assist customers with radiator sales, provide essential administrative support, and collaborate closely with designers and directors on various projects. In this role you will be required to work 40 hours per week Monday – Friday 8:30am – 5pm with a 30-minute unpaid lunch.

Main duties and responsibilities:

• Manage incoming inquiries via in-person visits, phone calls, and emails 
• Serve as a primary point of contact for clients, identifying and addressing their needs 
• Maintain accurate records and relevant information on the company's IT systems 
• Generate client quotations and invoices, processing necessary paperwork 
• Follow up on customer quotations to drive sales 
• Process purchase orders and manage online sales inquiries 
• Keep showroom displays attractive and updated with new product ranges 
• Monitor stock levels and manage supplies efficiently 
• Assist with maintaining and developing the company website and social media presence 
• Conduct radiator site surveys as needed 
• Collaborate with the team to support the ongoing business development initiatives 
• Uphold the company's mission, values, and policies in all interactions 

About you:

You will be a proactive communicator with a strong customer service mindset. Previous experience with design software like Vector, Virtual Words is desirable. You will possess excellent organisational skills and the ability to multitask effectively in a fast-paced environment. A background in retail, administrative support, or customer service is highly desirable. You will be detail-oriented and demonstrate a keen interest in promoting business growth.

If you thrive in a collaborative team environment and are eager to contribute to their company’s success, we would love to hear from you! If you have all the relevant skills and experience and would like to join our company, please apply by forwarding an up-to-date CV as soon as possible.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: Showroom Operations, Customer Service, Sales Support, Business Development, Administrative Support, Project Coordination, Relationship Management, Showroom, Showroom Assistant, Bathroom, Bathroom Designer, Showroom, Showroom Assistant, Interior design, Home Heating, Project Designer, Showroom Supervisor, Showroom Consultant

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