Site Reliability Engineer- Next Gen Core Lab

End Date

Thursday 14 November 2024

Salary Range

£68,202 - £75,780

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Site Reliability Engineer – Next Gen Core Lab

SALARY: £68,202pa to £75,780pa plus the benefits mentioned below

LOCATION: Manchester

HOURS: Full-Time.

WORKING PATTERN: Our work style is hybrid, and the role will require the successful candidate to be spending at least two days per week, or a minimum of 40% of their time in the Manchester hub.

Lloyds Banking Group is on a mission to build the bank of the future and we need your help to do it! Continuing our extensive transformation programme, we are redefining what a bank is from the inside out. Our technology, our culture and our mindset are changing to craft a true agile, product-focused, engineering-led organisation.

Job Profile Summary 

An exciting opening has arisen for a Site Reliability Engineer within the Core Banking System Platform.   We are seeking a highly skilled and experienced Site Reliability Engineer to join our dynamic team within the Next Gen Core/Next Gen Insights Lab.   In this role, you will play a pivotal role in ensuring the quality and reliability of our Core Banking System, specifically Thought Machine Vault.   This is a rare opportunity to join the team as a Site Reliability Engineer as we work to deliver the first of many new Banking products onto Vault.

A typical day in this role would include… What your key accountabilities will be 

• Acting as a Subject Matter Expert providing technical decision making and mentoring.

• Streamlining operational processes through automation and systems thinking.

• Supplying technical leadership during service outages to recover services through incident and problem management.

• Leading and contributing to blameless post-mortems for serious incidents.

• Improving and embedding new SRE practices to improve levels of service.

• Managing DevOps tooling services through the service lifecycle, including risk management and compliance.

• Understanding Engineering Teams’ challenges and help them deliver value through consultancy and the implementation of robust DevOps solutions.

• Creating sustainable change and build capabilities.

• Ensuring security best practices and compliance with industry standards and regulations.

• Working closely with other teams to ensure seamless integration and delivery.

• Communicating effectively with stakeholders to understand requirements and provide updates.

• Identifying and implement performance improvements in systems and applications.

• Conducting capacity planning to ensure systems can handle future growth.

 About you

• Experience as an SRE, Software Engineer, DevOps Engineer, or in a similar software or cloud role.

• Demonstrable working knowledge of CI/CD – Jenkins/GitHub Actions/Harness.

• Demonstrable working knowledge of Monitoring – Dynatrace/Splunk/Grafana/Prometheus.

• Strong critical thinking skills, leading live support, incident management, and resolution.

• Technical leadership experience.

• Strong understanding of SRE concepts and principles.

• Experience with CI/CD across various tooling and a good understanding of DevOps.

• Excellent analytical skills and the ability to work methodically and diligently.

• Programming and scripting experience.

• Excellent interpersonal and communication skills.

• A passion for service, ensuring our colleagues and customers receive the most reliable service possible.

• Ensuring security best practices and compliance with industry standards and regulations.

• Cross-functional collaboration and stakeholder communication.

• Performance tuning and capacity planning.

• Capacity planning to ensure systems can handle future growth.

• Experience supporting and implementing high-availability systems.

It would also be great if you had experience of:  

• Cloud Platforms – GCP, AWS, Azure.

• Containerization – Kubernetes/Docker.

• Experience administering – Nexus RM / Nexus Firewall / Nexus Lifecycle / SonarQube.

• Infrastructure as Code e.g., Chef, Terraform, Ansible, Puppet.

• ITIL or Service management experience.

• Formal software development experience.

• Agile work practices.

• Application Lifecycle Management.

• Software Delivery Lifecycle.

• Disaster recovery planning and high availability design.

• Advanced scripting skills in Python, Bash, or PowerShell.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

As a function we're committed to the principles of Flexible Working and want to find the right person for the job. We'll welcome applications from candidates interested in working the role as a job share or applying for the role on reduced hours.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Our continued commitment to helping Britain prosper means that as a colleague you will be empowered to make a difference to customers, businesses and communities. Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you will continue to have opportunities to learn, grow and develop.

We are focused on creating a values-led culture and our approach to inclusion and diversity means that we all can make a real difference, together.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.