Site Services Manager

MS563 - Site Services Manager
Location: London
Salary: £30,000 - £35,000 per annum 
Overview: First Military Recruitment are currently seeking a Site Services Manager on behalf of one of our clients.
The role entails frequent monitoring and auditing of site-based staff and inspection of the portfolio of properties to ensure that compliance with statutory, regulatory, ISO/OHSAS and professional accreditation.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:  

• To ensure all sites conform to current health & safety, fire safety and all other statutory regulations.
• Report any health & safety and fire safety issues to the Senior Property Manager and Group Safety Manager.
• To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed specification.
• To ensure company policies and practices are followed and always delivered.
• Provide support and guidance to all site staff.
• Provide a seamless communication link between the London Senior Property Manager, London Property Managers and Head Office staff.
• Regularly communicate with the Senior Property Manager regarding issues arising in the portfolio and assist to resolve these issues.
• Working closely with the Property Management team, audit onsite documentation and ensure action plans are in place and followed.
• From time to time (holiday / sickness cover) complete TIM inspection reports for and on behalf of the Property Management team.
• Assist with site specific projects, ensuring adequate support is being provided to the Property Management team.
• To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service.
• Requirement for extensive travel to cover all properties within the portfolio. Travel by car will be paid at the statutory government levels. 
• On some occasion, there will be a requirement to stay overnight, in these cases, hotel accommodation will be booked.
• Any other duties as in accordance with the needs of the business.

Skills and Qualifications:

• Experience of complex residential facilities management or similar experience of inspecting and assessing quality defined criteria and implementing solutions.
• Excellent knowledge of property management, service charges, health & safety, fire safety and personal safety.
• Demonstrable experience of delivering customer focused services in a demanding environment.
• Competent with Microsoft 365 applications and willing to learn dedicated software aids, where applicable to the role (full training will be provided).
• Familiarity with contemporary IT devices, including smartphones, PC/laptops and tablets.
• Strong organisational skills.
• Excellent verbal and written communication skills.
• Desire to succeed and progress within residential property management.
• ISOH general practitioner qualification is desirable.
• Full UK driving licence.