Slot Technician

Are you a highly skilled and motivated individual with experience with Slot Machines? Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects? If yes, we would love to hear from you!
We are looking for a Slot Technician to cover our clubs in North/East London, Essex and surrounding areas . You will play a key role in managing the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance, maximising profit through continuous improvement. Please note this role is field-based and driving is essential!
You will aim to achieve
As a Slot Technician specialising in Slot Machines, you will be responsible for ensuring the smooth operation, maintenance, and repair of IT hardware and slot machines installed in our clubs. Your expertise will be crucial in troubleshooting technical issues, providing timely resolutions, and delivering exceptional customer service to maintain high levels of customer satisfaction. This role requires a blend of technical proficiency, customer-centric approach, and adaptability to dynamic work environments.
Delivery of the KPI's set by the IT/Field management teams.
Incident resolution in line with department SLA's.
Exceptional standards are kept within the club arcades during installations, removals, and