Social Media Account Director

Job Title: Social Media Account Director

Location: A mix of office-based (Ringwood, Hampshire) and WFH

Salary: Competitive Salary + Benefits

Job Type: Full Time, Permanent

We are a multi-award-winning PR, marketing, and social media full-service agency based in Hampshire. Located in Ringwood, we are relentless in delivering impactful results for our clients - developing and executing creative social media campaigns that drive enquiries, sales, and brand growth. We operate across diverse sectors, with specialisms in marine, franchise, retail, and care.

Role overview:

As the Social Media Account Director, you will take full ownership of social media strategies and execution for our clients, guiding the agency team in delivering high-impact campaigns. You will be a creative leader, proactively developing ideas, managing client relationships, and ensuring that our clients receive industry-leading service and results. Working closely with internal teams (including design and PR), you will lead social media projects, track performance, manage budgets, and drive business development.

Key duties:

• Lead the development of comprehensive annual and monthly social media strategies to enhance brand image, boost engagement, and improve conversion rates for clients
• Take a proactive approach to client account management
• Serve as a primary point of contact for key clients, building and nurturing strong client relationships
• Participate in client and new business presentations
• Oversee the planning, design, execution, and monitoring of social media campaigns across multiple platforms
• Work with the in-house creative team to curate and manage multimedia content
• Build and develop audience profiles, setting up and managing social media advertising campaigns
• Monitor social media channels for performance, providing detailed reports and actionable insights

About you:

Key requirements & skills:

• Proven experience (5+ years) in a senior social media management role, ideally within an agency environment
• Demonstrable experience leading and managing high-performing social media campaigns
• Expertise in using major social media platforms (LinkedIn, Facebook, X, Instagram, TikTok) and related tools for audience development, content creation, and advertising
• Strong copywriting skills, with the ability to craft engaging, on-brand content across various platforms
• Strong organisational skills with the ability to manage multiple clients and projects simultaneously
• Experience managing client budgets and optimising campaigns for ROI.

Personal skills:

• Confident, proactive, and creative leader
• Excellent interpersonal skills
• Strong attention to detail and problem-solving abilities.
• Ability to thrive under pressure and manage tight deadlines

Benefits Include:

• Competitive salary
• Pension scheme
• Generous holiday allowance
• Opportunity to work with a diverse and exciting portfolio of global clients
• Continuous professional development and learning opportunities

Next Steps:

If you are a confident and creative social media leader ready to take on an exciting new role in our agency, please apply with your CV and covering letter.

Candidates with experience of; Senior Account Manager, B2B, Marketing Manager, Marketing, Social Media Manager, Social Media Director may also be considered for this role.