Soft Services Manager

Insight Executive group are working in partnership with a leading global service provider who are looking to recruit a Soft FM Manager to oversee their Cleaning and other soft FM provisions for their healthcare client in Kent.
This role would be ideal for someone with Soft FM multi-disciplinary management experience as well as experience of working within an NHS Trust.
The role is a full-time permanent position with a salary of up to £40k with an ASAP start.
The successful Soft FM Manager will be responsible for:
* leading a team of supervisors with responsibility for ensuring HR procedures are applied including rostering, annual leave, appraisals, absence and performance management, recruitment, and development
* adherence to brand standards as indicated via patient satisfaction surveys, brand audits, mystery shopper and customer satisfaction results, developing and delivering action plans to address shortfalls identified
* compliance with company and client policy and procedures
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The successful Soft FM Manager will be able to demonstrate:
* strong communication skills with passion for great service
* managing teams (upwards of 80 staff)
* Soft FM management experience across multiple areas
* minimum 2 years management experience (ideally in the NHS)
* excellent financial acumen
* excellent communication skills
If you match the above criteria, please send your CV through for a discussion about the role - many thanks