Software Engineer

Job Title: Software Engineer

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Location: Wokingham, hybrid. 3 days on site, 2 from home.

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Contract Type: 6 months, Umbrella, inside IR35

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Rate: £65 per hour

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Job Description

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As a Senior Software Engineer, you will provide customer support services on digital solutions. In this role, you'll enhance software products, troubleshoot issues, and maintain the deployment pipeline with a focus on quality and automation. You'll act as a technical expert, offering guidance to customers on digital solutions.

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Roles and Responsibilities

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Collaborate with customers to gather information, investigate, diagnose, and resolve complex issues.

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Support incoming tickets across various product modules, troubleshooting issues across configurations, user interface, network, connectivity, and performance.

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Develop fixes and enhancements in collaboration with other teams.

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Review and understand complex application code, suggesting fixes to resolve issues.

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Oversee deployment activities, orchestrating the deployment process across environments until production.

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Provide 24/7 emergency support when required.

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Facilitate relationships between customers and third-party vendors.

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Travel to customer sites within the region at least three times per week.

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Required Qualifications

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Experience: Software engineering experience in real-time systems like SCADA and Energy Management Systems (EMS).

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Security Clearance: Eligible for UK SC Clearance or already cleared.

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Technical Skills: Strong knowledge of C/C++, Java, SQL, Shell scripting, Kubernetes, and proficiency in reading/debugging logs.

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Architecture: Expertise in microservices and tools.

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Operating Systems: Red Hat and Oracle experience.

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Troubleshooting: Strong problem-solving, troubleshooting, and debugging skills.

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DevOps Tools: Experience with Jenkins, GITHUB, Clear Case, SVN.

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