Specialist Officer

Hard Services Technical Manager

Kensington

Contract

£23.20 per hour PAYE

Our client is looking for an experienced Hard Services Technical Manager.

Qualifications

Essential:

• Relevant certification in Facilities Management Engineering or occupational health

and safety (NEBOSH, IOSH, or equivalent)

C Knowledge & Experience

Essential:

• Experience of working within a hard services environment, including mechanical,

electrical, fabric and minor works.

• Knowledge of building maintenance practices, standards, and regulations.

• A strong understanding of health and safety regulations and procedures.

• Knowledge of contracts and performance management.

• Experience in managing hard services contracts and ensuring compliance with

contract requirements.

To be responsible for overseeing and monitoring the operational elements of the Hard

Services contracts to ensure full compliance with the contract requirements and that the

service delivery aspects are delivered by the Service Provider(s) in an effective, efficient,

cost-effective manner coordinated with stakeholders, business users and customers

Oversee and monitor the operational elements of Hard Services contracts to ensure

full compliance with contract requirements and effective, efficient and cost-effective

service delivery.

• Act as the technical point of contact for Service Providers to resolve escalated issues

and complaints, provide technical advice and ensure Service Providers take corrective

actions.

• Support the planning, delivery and coordination of the Council’s reactive technical

maintenance delivery for buildings, to contribute to the development and

implementation of effective property management strategies.

• Ensure services are delivered safely through monitoring, reviewing competencies, and

implementing safe work processes, to maintain a safe working environment and

comply with health and safety regulations.

• Conduct regular audits of buildings and processes, to identify and rectify issues with

service delivery by Service Providers.

• Provide regular service reporting to relevant stakeholders, to keep them informed

about service performance and identify areas for improvement.

• Liaise with other areas of the Council to ensure policy compliance to effectively

implement Council governance.

• Develop and implement contractor performance and procurement strategies to

enhance supplier performance and deliver effective procurement processes.

• Oversee and monitor Service Providers to ensure effective service delivery, to deliver

high-quality services that meet contractual requirements and provide value for money.

• Provide strong technical leadership to ensure successful delivery of operations and

support the development and implementation of the facilities strategy.

• Develop policies and procedures for Operational Property and Facilities Management

to ensure compliance with relevant requirements for Hard FM services.

• Review and monitor asset register, maintenance programmes, risk assessments and

Page 3 of 7

critical spares lists to maintain accurate records and plan for effective maintenance

and operation.

• Oversee the planning, coordination and delivery of disruptive works and reactive

repairs, to ensure timely and effective delivery of these activities and effective

communication with stakeholders.

PLEASE ONLY apply if you have the necessary skills, experience and expertise. 

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities.  Colbern Limited along with our clients are an equal opportunities employer.