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Supplier Engagement Specialist

Posted 6 days ago

  • London, Greater London
  • Any
  • External
  • Expires In 3 months
Supplier Engagement Specialist – In-house recruitment teamLocation: Must have easy access to one of the following locations, Warwickshire, Leicestershire, Essex, Teeside, Suffolk, Hampshire, DevonSalary:£38-46,000 + bonus + corporate benefitsOur Client is a market leading organisation with a locations across Great Britain.As an organisation they are taking the opportunity to look at their £20m spend on temporary labour and introduce process and rigour to the hiring of their temporary workforce in return reduce spend considerably.Are you a Supplier Relationship Specialist focused on working with Recruitment partners or a Client engagement specialist with an RPO? If so you could play a pivotal role in managing and optimising partnerships with external partners. Your primary responsibilities will include overseeing the relationship with these partners, ensuring effective collaboration, and driving results in line with their performance and commercial objectives. This role also involves elements of account management to foster strong, long-term partnerships. You will also be responsible for the development of the policies and processes for the temporary, off payroll workforce (contingent works) and the permanent recruitment partners.The role:Supplier Relationship Management:Develop and maintain strong relationships with preferred suppliers for both temporary and permanent recruitment assignmentsImplement and deliver rigorous governance through supplier relationshipsAct as the primary point of contact for all communication and collaboration between the business and partners e.g. communications around pay ratesRegularly assess supplier performance and provide feedback for continuous improvementSeek ways to improve innovation in processes, reduce costs, manage and reduce risk and stimulate performance improvementEnsure regular and consistent MI and KPIs are provided by all suppliers to challenge any underperformanceImplement a robust tracking system to monitor supplier performanceGenerate regular reports on supplier metrics, including fill rates, time-to-fill, and candidate qualityAnalyse data to identify trends and areas for improvementEstablish and monitor, in conjunction with Procurement, compliance with contractual agreements, regulatory requirements, and ethical standards.Preferred Supplier List Administration and managementBudget Management: Collaborate with the internal recruitment team to establish and monitor agency usage spendExplore cost-saving opportunities while maintaining the quality of agency servicesCompliance and Process Optimisation:Develop and maintain policy and processes to ensure the full life cycle of a contingent worker is managed from onboarding through to offboarding including processes for timesheet approvals and paymentsEnsure all supplier interactions comply with company policies and legal standardsIdentify opportunities to streamline processes for more efficient supplier managementContract Negotiation and Renewal: With Procurement taking the lead be a key driver in contract negotiation processes with partners, ensuring favorable terms for both parties.Coordinate contract renewals and amendments, keeping agreements up-to-date and reflective of evolving business needsDevelop robust contingency plans that can be implemented during times of disruption or surgeSupport the development of the employer brand via multiple channels (online, website, recruitment fairs etc.) to promote the organisation’s presence in the labour market and facilitate the attraction of high-quality candidates through our selected partnersContinually drive improvement to policy, processes and practices to attract, recruit and retain the right talent, reduce time to offer, agency spend and increase retention and improve on candidate and hiring manager NPS scoresMake recommendations for changes and updating the Recruitment policies and Intranet where applicable. Be responsible for ensuring appropriate changes and updates are made.7Ensure Recruitment compliance is reflected in policies and processes. Ensure such compliance is met and highlight any risk in the recruitment processes e.g., Right to Work documentation etc. through audit checks. Manage the completion of key compliance actions.The person:Degree educated or equivalentPreviously had Client Engagement experience within an RPO or Supplier (recruitment) Engagement experience in an in-house recruitment teamFoundation end-to-end recruitment consultant/advisor/partner positions previously (ideally from both agency or RPO and in-house)Proven experience in supplier or Client relationship managementFamiliarity with recruitment processes and agency managementStrong analytical skills with the ability to interpret data and trendsExcellent communication, influencing and negotiation skillsPrevious experience in a Specialist, senior coordinator or management role is preferredFamiliarity with recruitment technology and applicant tracking systems (ATS)Regulatory and legislative knowledge e.g. AWR, basic employment lawUnderstanding of all aspects of the recruitment process, including advertising, direct sourcing, screening, interview and offer and onboarding managementManaging and sourcing for campaign recruitment requirements such as volume-based recruitmentProviding a high-quality candidate and hiring manager experience measure by satisfactions scoresWorking to defined KPIs including time to offer, SLA’s direct hire % and NPS scoresAbility to produce meaningful reporting and MI to support the management of the recruitment partnersSupport in the end-to-end continuous improvement of the recruitment journeyKnowing what best practice, seamless, effective recruitment processes look like, and involvesExperience of best practice/innovative tools, practices, strategiesStrong computer literacy skills with the ability to develop trackers and reportsStrong, clear communication and interpersonal skills, with the ability to be able to communicate with people at all levels whilst building strong relationships.Ability to challenge and influenceSelf-motivated; able to work independently and as part of a wider team with shared goals and purposeExcellent time management and organisation skills.Enthusiasm, energy and determination to achieve results.Confident and comfortable working within a confidential environment and handling and sharing sensitive data.Work with a variety of stakeholders at varying levelsAbility to work collaboratively with internal and external stakeholdersManage expectations, provide constructive feedback and challenge diplomaticallyPrioritise conflicting workloads according to business needJuggle and prioritise day to day and longer-term projectsWork at pace efficientlyExperience of making structure out of ambiguity and manage changeSet high standards for yourself and others. Act ethically and be authenticMake informed, calculated decisions and be prepared to take appropriate risksTo apply please email your CV to ##### or call 0115 870 0115 for more details
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