Supported Housing Service Manager

Supported Housing Service Manager

Salary: �31,400 per year - 09:00 - 17:00 Monday to Friday with no sleep-ins or weekends!

Hours: 37.5 hours per week

Location: Exeter

Benefits:

• Generous Leave: 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment, plus bank holidays.
• Career Development: Excellent opportunities for career progression and free monthly training sessions from experienced facilitators.
• Salary Increases: Sliding salary scale with annual increases for the first 3 years.
• Wellbeing Support: Access to wellbeing support and advice, plus up to 6 free counselling sessions through our Employee Assistance Programme.
• Pension Scheme: A generous and competitive pension scheme.
• Healthcare Access: Immediate access to healthcare professionals and discounts on various health treatments through our Simply Health Scheme.
• Supportive Culture: Regular feedback from staff is highly valued and encouraged, with frequent supervisions with line managers.
• Reflective Practice: 6 weekly Reflective Practice sessions from objective, external facilitators.

Additional Information: On-call duty required (1 in 4 weeks), �100/week when on-call. A valid UK driving licence and access to own vehicle is required, with business insurance for roles involving travel.

The Role:

The Service Manager will play a crucial role in the Exeter team, managing Supported Housing and Trainer Tenancies projects. These initiatives provide support to individuals with a history of homelessness in the Exeter area. The primary objective is to deliver high-quality, person-centred support, ensuring the safety and well-being of each person.

Responsibilities Include:

• Provide planning, leadership, and direction, meeting statutory and organisational quality standards.
• Manage the day-to-day operations of relevant buildings, including maintenance and safety, ensuring regular inspections are conducted and monitored.
• Ensure appropriate levels and quality of staff and other resources are available to meet agreed service standards, maintaining a robust staffing rota and providing additional cover if necessary.
• Develop and manage monitoring systems to demonstrate the usage and achievements of the service for your team, the organisation, and external audiences.

Requirements:

• A valid UK driving licence and access to own vehicle, with business insurance for roles involving travel.
• Comprehensive knowledge and understanding of rough sleeping, multiple complex social needs, and the causes of homelessness.
• Proven management experience in a similar setting.
• Ability to professionally represent the organisation to a wide range of people, including service users, families, neighbours, professionals, and commissioners.

INDCARHSC