Systems Analyst - Business Central

Job Title: Microsoft Dynamics Business Central Support Analyst

Location: North West (On-site)

Salary: Up to �40,000 per annum

Role Overview: As a Microsoft Dynamics Business Central Support Analyst, you will be responsible for managing and resolving BC support tickets, offering first-line technical assistance, and acting as the internal point of contact (POC) for all Business Central-related matters. You will work closely with our internal teams to ensure the smooth running of the system and assist with user queries, troubleshooting, and ongoing system improvements.

Key Responsibilities:

• Provide first-line support for Microsoft Dynamics Business Central users, managing and resolving support tickets in a timely and efficient manner.
• Serve as the internal point of contact for all BC-related inquiries, ensuring that users receive the appropriate guidance and solutions.
• Collaborate with internal teams to identify system issues and suggest improvements or updates.
• Troubleshoot and diagnose system errors and performance issues, escalating to senior technical staff when necessary.
• Assist with system updates, patches, and configuration changes, ensuring minimal disruption to business operations.
• Provide training and support to internal users on system functionalities and best practices.

Key Requirements:

• Proven experience in supporting Microsoft Dynamics Business Central (BC).
• Strong problem-solving and troubleshooting skills with the ability to work independently.
• Excellent communication skills, with the ability to explain technical issues to non-technical stakeholders.
• Ability to manage and prioritise multiple support tickets and requests in a fast-paced environment.
• A good understanding of Business Central modules and functionality is preferred.
• Strong attention to detail and a proactive approach to identifying and resolving issues.

Why Join Us:

• Competitive salary up to �40,000.
• Holiday entitlement + Bank
• Opportunities for career growth and development.
• On-site role in the North West with a close-knit team.

If you have a passion for Microsoft Dynamics BC and are ready to make an impact in a key internal support role Apply today to take the next step in your career!