Systems Implementation Manager (WMS & TMS)

Systems Implementation Manager (WMS & TMS)

Skelmersdale

£55,000 + £5,000 car allowance

Monday to Friday, 09:00–17:00

Are you a strategic thinker with a passion for leading transformative systems projects? We are looking for an experienced Systems Implementation Manager to oversee the successful delivery of systems-related implementations across a dynamic and evolving business. This is a pivotal role, offering the chance to work collaboratively across departments to drive change, ensure project success, and embed a culture of innovation and continuous improvement.

The Candidate;

• Previous experience within a logistics, warehouse or transport projects team
• Previous experience with working with, implementing and training on WMS / TMS systems
• Proven experience in e-commerce and Omni-Channel environments with diverse propositions and product bases.
• Experience of ManData & Cloud X is highly advantageous
• Expertise in WMS, TMS, ERP systems, and system integrations/interfacing.
• Background in the 3PL sector, with hands-on experience in startup environments, including infrastructure setup, team training, and stabilisation.
• Demonstrated ability to lead change and embed best-practice methodologies in live operations.
• Strong planning skills, capable of aligning detailed roadmaps with strategic goals.
• Experience managing complex projects in high-volume, service-focused environments.
• Exceptional stakeholder management and communication skills, able to build and maintain strong internal and external relationships.
• Results-driven with a calm, proactive approach to challenges.

Duties and Responsibilities;

• Strategy Development: Create and implement a systems strategy to meet customer and industry expectations, supporting the organisation's objectives.
• Project Leadership: Manage complex projects from specification through to stabilisation, ensuring governance, coordination, and collaboration with cross-functional teams.
• Performance Reporting: Deliver comprehensive reporting at all organisational levels, including dashboards, balanced scorecards, and detailed insights.
• E-commerce and Omni-Channel Systems: Support the development of cutting-edge systems to enhance the business’s transition into Omni-Channel Logistics.
• Process Improvement: Drive the adoption of Six Sigma and LEAN methodologies, including process mapping, risk management, and control planning.
• Change Management: Lead organisational change to improve operational efficiencies, supported by senior leadership.
• Relationship Building: Cultivate strong partnerships with project sponsors, customers, stakeholders, and cross-functional teams.
• Cost Management: Manage system-related costs to achieve year-on-year financial improvements.
• Continuous Improvement: Promote a culture of innovation and best-in-class operations across the organisation.

• Managing the technical configuration of the sites Warehouse Management Systems to maximize productivity and service levels
• Ensuring that the WMS interfaces efficiently with other Supply chain systems
• Guiding and supporting the team to carry out analysis and investigation to find possible cause to incidents and escalate as required
• Providing regular reporting to senior management detailing the progress of systems project and a review if any Major IT incidents
• Developing close working relationships with Central IT functions to raise awareness of the NDC business plan and creating opportunities to help its delivery
• Applying a Continuous Improvement Method to the work of the team and contribute to any site lead Continuous Improvement events
• Establishing a process to review and optimise Systems through effective and regular communication with key stakeholders.
• Challenging existing processes and practices and implementing initiatives to drive continuous improvement

If you have Warehouse WMS or Transport TMS project experience and would like to be considered for this opportunity, please apply via the link.

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