Team Leader

Do you want to make a positive difference to people's lives, enabling them to improve their wellbeing and move forward to independent living?  If so, please read on.

Servol Community Services is an established charity which provides high quality accommodation and support for adults living with mental ill health and complex conditions.

Servol Community Services have an exciting opportunity for two passionate and experienced Team Leaders - Mental Health Services to join our new supported living service in the London Borough of Sutton.

This role is not remote working, and we need someone who can be on the ground to support the services and the team.

Salary: We are offering £24,400 per year (FTE is £30,500), plus a wide range of benefits, learning and development, and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Contracted hours per week: 30 hours per week, working Monday to Sunday on a rota basis, including evening, weekend, and bank holiday work.

About the role:

As a Team Leader, you will work alongside your team and undertake support sessions for our service users using a trauma informed approach.  Acting as deputy to the Service Manager and providing management cover in their absence you will ensure the effective and safe running of the service.  

Servol recognises the importance of lived experience when working with service users with complex needs and welcome applications from individuals who have first-hand experience of mental ill health.

The successful candidates will lead our team to provide the highest standards of care, compliance with contractual and regulatory requirements, and the overall performance of services within their area.  Our current services are not CQC registered.

As a Team Leader, you will also be required to be part of the London management on-call rota out-of-hours.

There will be an option to work additional hours as a support worker which will be paid at the hourly support worker rate.

Skills/experience/personal qualities required for our Team Leader? vacancy??????:

• Level 3 in Health and Social Care


• Qualification in Line Management or demonstrable experience


• Proven and demonstrable experience of working with people with comorbidities, including enduring mental health conditions, Aspergers, Autism, drug and alcohol addictions


• Proven and demonstrable experience of leading and developing the skills, knowledge and experience of a team within a health/social care environment


• Demonstratable experience of delivering support services for vulnerable adults including undertaking needs and risk assessments


• Experience of using a trauma informed approach to support vulnerable adults


• Good verbal and written skills and ability to convey information clearly


• Ability to demonstrate practical experience in IT systems and email


• A working understanding of legislation and procedures for the protection of vulnerable adults


• An understanding of Health and Safety and risk management issues and application


• An understanding of equality and diversity and the ability to promote equality in all aspects of work

If you feel that you have the skills and experience required to become our Team Leader please click ‘apply’ today – we would love to hear from you.

All applicants must be legally eligible to work in the UK by the start of employment as Servol are not able to offer sponsorship.