Team Leader

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Job Title: Team Leader (Full-Time, Temporary)
Location: Bury St Edmunds
Salary: �12.74 per hour
Working Hours: 9:00 am - 5:00 pm, 37 hours per week

About the Role:
We're seeking a proactive Team Leader to supervise a team within the Family Courts department at HMCTS Bury St Edmunds on a temporary basis. You'll ensure smooth operations, manage performance, and provide guidance to the team, all while supporting the court system's efficiency.

What's on Offer:

• Hybrid working (3 days in the office, 2 days from home)
• �12.74 per hour, plus holiday and pension benefits
• 2 weeks of office-based training
• Convenient office location, close to local amenities

Key Responsibilities:

• Lead, motivate, and support your team within the Family Courts department
• Manage a team of 12 - 14 Telephony Officers
• Oversee telephony support and ensure timely responses to inquiries
• Ensure accurate document and data management
• Organise agendas and assist with meetings and training

What We're Looking For:

• Experience in a leadership or supervisory role
• Strong communication and multitasking skills
• A proactive, organised, and team-focused approach

How to Apply:
Submit your application online today! You'll need to provide necessary documents (passport, proof of address, NI number) and undergo a DBS check and referencing process.

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