Technical Development Specialist, Office Printing & Print on Demand

It’s an exciting time for Fujifilm UK as we expand our product and service offering even further with Fujifilm Business Innovation. By drawing on Fujifilm’s existing expertise in both printing and advanced technologies, Fujifilm Business Innovation ultimately aims to improve our customers’ workflows, advance business communication environments across various industries, and streamline and automate operations through integration of cutting-edge technologies – such as AI, IoT, and cloud services.We are now establishing a skilled Fujifilm Business Innovation team to deliver solutions to meet our customers’ needs in the printing/office products industry. With this being the start of a new team and offering within our UK and Irish markets, candidates have a great opportunity to be part of Fujifilm Business Innovation’s forming foundations and set the standard for the future.The RoleThe Technical Development Specialist is a unique role that will be responsible for providing advanced technical support to Partners and Authorised Service Providers for our Multi Functional Devices (MFD’s). Acting as a service specialist to support the growth and development of the partners service organisation, as well as delivering technical training to our partner community as we develop the channel.
Person Requirements:Experience in delivering technical support as a technical specialist of MFD/Printers.Strong diagnostic skills for effective and efficient resolution or technical customer problems.Knowledge in various Operating Systems and Office Software, Network Technologies.Extensive experience in supporting and resolving customer issues and queries. Ability to deliver technical product training to different audiences.Able to understand, relate and build confidence with both colleagues and customers.Tenacity and determination , plus the ability to work under pressure.Ability to deliver technical product training to different audiences.Full UK Driving License.