Technical Manager

Job Type: Technical Manager

Location: Tipton, DY4

Salary: up to �45K

We are looking for a Technical Manager with a strong technical background and excellent organisational skills. The role involves managing product specifications, testing, certification, and providing technical support. The ideal candidate will be a proactive self-starter committed to maintaining our high standards of quality and performance.

Day-to-day of the role:

• Define and manage product specifications and oversee testing and certification processes.
• Conduct market research and analyse data to inform product development.
• Provide technical support and customer service, ensuring satisfaction.
• Manage master keying processes and maintain quality control standards.
• Develop and conduct technical training sessions and visit customer sites as needed.

Required Skills & Qualifications:

• Experience in technical management, preferably in the lock manufacturing industry.
• Knowledge of product specification, testing, and quality management.
• Full UK driving license.
• Strong communication, attention to detail, and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.

Benefits:

• 24 days holiday plus bank holidays and Christmas shutdown.
• Duvet days, company pension, and days out.
• Reduced gym membership and employee assistance programme.
• Bright HR benefits package and free parking.