Technical Operations Manager

Technical Operations Manager | FM Service Provider | Hybrid Working Role | Multi Site Contract | �55,000 + �4,800 Car Allowance�

My client is currently recruiting for a Technical Operations Manager, to work for a leading FM Service Provider. This position is a Hybrid working role (2 days a week in the office in Reading). The contract has sites all around the M25 which is covered by a mobile engineering division.

Duties:�

• Oversee the progress of the planned maintenance and remedial works, while ensuring accurate costs and time management working with the Managed Fund Team�


• Ensuring all works are completed to the satisfaction of the customer and regulatory authorities.


• Monitor risk through appropriate risk management including but not limited to Commercial, H&S and Operational risks, highlighting to the Head of Operations when relevant.�


• Working in conjunction with Area Managers, Supervisors and Service Team to monitor maintenance performance and to ensure continuity and compliance across the Thames Water estate.


• Own and maintain initiatives to identify and implement ways in which services can be improved to maximise value and minimise cost, risk, and downtime.


• Provide full end to end management of engineering processes with service delivery improvement plans and innovation in place aligned to risk management deliverables.


• Effective use of CAFM, EMMA, AMT as per our standard operating procedure.


• Keep up to date with new innovations in marketplace and suggest improvements.


• Ensure that sufficient quality standards are always being maintained.


• Ensure the contracted services are delivered to the agreed specification and standards.


• Ensure a timely response to all requests, fully satisfying customer requirements.


• Ensure implementation & compliance to client and customer Safe Systems of Work.


• Ensure implementation & compliance of document control.


• Ensure all PPM, reactive and extra works are completed in line with contract SLAs, KPIs and customer requirements.


• Oversee the management of all logbooks (where appropriate) ensuring they are always up to date and compliant.


• Lead the Account Behavioral Safety culture and drive a culture of interaction before prevention.


• Drive a culture of engineering efficiency with reduced travel time and increased daily tool time.�

Requirements:�

• Technically qualified, minimum HNC/HND, in appropriate engineering discipline.


• Thorough technical knowledge of Hard FM , plus relevant working experience of asset management, delivery and maintenance of all building services including critical services.


• Experience working in controlled and critical environments.


• NEBOSH General Certificate or working towards.


• Ability to demonstrate knowledge of statutory regulations associated with all Building Services and Permits to Work systems.


• An experienced operational and maintenance leader of business-critical service systems in a 24/7/365 environment.�


• Proven record in managing diverse engineering and operational teams within a highly regulated environment.�


• Good working knowledge of SFG20.


• CAFM management experience.


• Demonstratable Electrical/Mechanical AP Status either current or recent.


• Strong analytical skills including root cause analysis and process mapping.


• Excellent Technical Report writing skills.


• Experience conducting technical investigations within critical environments.

Salary & Package:�

Salary: �55,000 + �4,800 Car Allowance�

Hours: 08:00 - 16:30 Monday - Friday�

2 Days working in Reading Office, 2 Days from home 1 Day on sites�

Package: 25 Days holiday + BH, Company Pension, Private Medical Cover, Flex benefits.