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Technical Support Administrator
Technical Support Administrator
Technical Support Administrator
Posted a month ago
- Congleton, Cheshire
- Any
- External
Technical Support Administrator, Congleton, Permanent, £22,500 - £23,000 + Bonus
If you have previous customer service experience and a genuine interest in IT and computers, then we would like to hear from you. We are currently supporting the recruitment process for a Technical Support Administrator for a local technical organisation in the heart of Congleton, who offer high quality products within their field. Joining a like-minded sociable team of 5, reporting into the Head of Technical Support, you will become a vital part of their thriving and growing business. This is a great opportunity for someone who enjoys resolving issues and delivering a high standard of service to customers.
Duties will include:
Providing support to service users
Troubleshooting any issues that arise
Promoting and upselling the companys products and services
Managing and building client relationships
Working to SLAs to ensure timely responses
General office administration
Excellent customer service abilities required
If you have previous customer service experience and you are driven and comfortable speaking to customers over the telephone, this could be an excellent opportunity f...
If you have previous customer service experience and a genuine interest in IT and computers, then we would like to hear from you. We are currently supporting the recruitment process for a Technical Support Administrator for a local technical organisation in the heart of Congleton, who offer high quality products within their field. Joining a like-minded sociable team of 5, reporting into the Head of Technical Support, you will become a vital part of their thriving and growing business. This is a great opportunity for someone who enjoys resolving issues and delivering a high standard of service to customers.
Duties will include:
Providing support to service users
Troubleshooting any issues that arise
Promoting and upselling the companys products and services
Managing and building client relationships
Working to SLAs to ensure timely responses
General office administration
Excellent customer service abilities required
If you have previous customer service experience and you are driven and comfortable speaking to customers over the telephone, this could be an excellent opportunity f...