Technical Support Advisor

Do you want to build your career with a technology leading automotive company?

Do you want to have the benefits of working hybrid, 2 days in a fast-paced, fun and varied environment, and 3 days from home?

You will provide industry-leading support to distributors, customers, and end users regarding all aspects of their product range.

This will include providing a dynamic phone, live web chat and email support service.

To be successful in the role, you should have solid working experience with all vehicle systems and a passion for the automotive sector, including new and exciting technology.

Ideally, you will be familiar with diagnostic systems and have a logical thought process when it comes to problem-solving.

In return, the company will provide you with a salary of £30,000 - £35,000, a bonus, an additional 6% employer pension contributions (max 9%), hybrid working, and 25 days of holidays.

An overview of the varied role:

• Provide customer support via telephone


• Support resolution of technical queries utilising resources available.


• Answer/Redirect web form submissions


• Create required reporting in line with business requirements to improve the process


• Assist with Technical Articles


• Assist with trade shows/customer events


• Support Warranty process


• Diagnostic tool support via team viewer


• Diagnostic tool commissioning / Exchange units


• Follow up leads with the sales team and support sales opportunities where required (Including Software Renewal)

This is a great opportunity to build your career with a truly global automotive technology leader.

For further information, please apply, and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment, will be in touch.

JSL Solutions - Recruitment...The right way.

Specialists in:

• Automotive Aftermarket Recruitment


• Sales and Marketing Recruitment


• Senior Appointments and Executive Search