Technical Support Engineer

Technical Support Engineer
Up to £50,000 per annum DOE.
Braintree
Are you passionate about renewable energy and ready to make a real impact? Our client, a leading innovator in sustainable energy solutions, is looking for a dynamic Technical Support Engineer to join their team in Braintree. If you're a problem solver who thrives in customer facing roles and has a knack for technical troubleshooting, this is your chance to be part of a company dedicated to creating a greener future.
Benefits:

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• Performance-based incentives!
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• Health coverage and pension plans.
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• Professional development opportunities and a clear path for career advancement.
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• Be part of a supportive, forward-thinking team that values innovation and sustainability.
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• Company Van.
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What You’ll Do:

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• Troubleshoot and resolve technical issues for client’s post-installation, ensuring their systems are running at peak performance.
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• Get hands-on by diagnosing and solving issues within your designated geographical area.
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• Work with engineering and customer service teams to resolve client concerns efficiently and deliver the best service possible.
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• Document recurring issues and provide feedback to improve our products, driving innovation.
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• Help clients understand how to use and maintain their systems to ensure long-term success.
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What We’re Looking For:

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• HNC/HND or a bachelor’s degree in engineering.
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• Proven track record in technical support or engineering, ideally within the renewable energy sector.
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• Strong problem-solving abilities, technical aptitude, and proficiency with diagnostic tools.
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• Excellent interpersonal skills and the ability to communicate complex issues in an easy-to-understand way.
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• Willingness to travel regularly within the designated area to meet client needs.
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Get in touch with Justin Norley at Stirling Warrington to discuss further.