The following job is no longer available:
Technical Support Specialist
Technical Support Specialist
Technical Support Specialist
Posted a month ago
- Haverhill, Suffolk
- Any
- External
The successful Technical Support Specialist will report to the Technical Service Manager and be working in 3 keys areas: Technical Support, Custom Quotation, and R&D Application Testing.
The role will involve:
Providing technical support via telephone, email and online chat to end-users, distributors and colleagues for our full range of chemistry products
Pre-sale product selection/specifications
Post sales enquires including assisting with product installation, start-up, set-up issues and diagnosing faults
Communication with suppliers and/or QA regarding any technical difficulties with supplied equipment
Providing support to the Marketing department, including technical advice, copy writing, blogs, instructions, FAQs etc.
Custom Quotations
To be successful in this role of Technical Support Specialist we would love to speak to anyone who has experience of:
Scientific background via degree or similar level qualification (e.g. in chemistry, physical sciences, or via practical lab experience)
Experience of working in a technical support role is beneficial, but not essential
Hands-on laboratory skills preferred
Fully IT literate with standard Microsoft Office packages (e.g. Word, Excel, and PowerPoint)
ACS are recruiting for a Technical Support Specialist . If you feel that you have the skills and experience required in this advertisement to be a Technical Support Specialist , please submit your CV including an outline of your experience as a Technical Support Specialist It is always a good idea to include a covering letter outlining your experience as a Technical Support Specialist with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Support Specialist role you desire.
TPBN1_UKTJ
The role will involve:
Providing technical support via telephone, email and online chat to end-users, distributors and colleagues for our full range of chemistry products
Pre-sale product selection/specifications
Post sales enquires including assisting with product installation, start-up, set-up issues and diagnosing faults
Communication with suppliers and/or QA regarding any technical difficulties with supplied equipment
Providing support to the Marketing department, including technical advice, copy writing, blogs, instructions, FAQs etc.
Custom Quotations
To be successful in this role of Technical Support Specialist we would love to speak to anyone who has experience of:
Scientific background via degree or similar level qualification (e.g. in chemistry, physical sciences, or via practical lab experience)
Experience of working in a technical support role is beneficial, but not essential
Hands-on laboratory skills preferred
Fully IT literate with standard Microsoft Office packages (e.g. Word, Excel, and PowerPoint)
ACS are recruiting for a Technical Support Specialist . If you feel that you have the skills and experience required in this advertisement to be a Technical Support Specialist , please submit your CV including an outline of your experience as a Technical Support Specialist It is always a good idea to include a covering letter outlining your experience as a Technical Support Specialist with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Support Specialist role you desire.
TPBN1_UKTJ